Utility bill assistance to catch up with amount owed to avoid shut-offs
Help getting utilities turned back on after shut-off
Weatherization assistance which is an energy survey of your home to find where fixes can be made to save money long term
Access to housing assistance, food assistance through the Howard County Food Bank and early childhood education through Head Start and Prekindergarten programming
ENERGY ASSISTANCE
What to Expect Next
1. COMPLETE ENERGY ASSISTANCE APPLICATION
Apply and submit application through one of the options below
Apply through CAC's website
cac-hc.org/energy-assistance Apply through State website
mymdthink.maryland.gov
2. SUBMIT REQUIRED DOCUMENTS
Dropping them off at our main office lobby drop box located at 9820 Patuxent Wood Dr.
Columbia, MD 21046
Emailing them to clientassistance@cac-hc.org.
Documents can be provided to CAC using either method below.
Please be aware that additional documentation may be requested depending on your case.
3. PROCESS TIMING
IS YOUR POWER IS OFF?
You'll receive an email and a letter about required documentation within 21 days.
Your case will be completed 28 days after recieving all required documents.
Your case will be completed within 48 hours of receiving required Documents.
IS YOUR POWER ON?
4. DECISION AND NOTIFICATION
Once an approval decision is made, you will receive a letter from the State within 21 days.
If you are approved, it will take up to 2 monthly billing cycles before your energy bill shows payment.
If you were denied for being over income, you may reapply 30 days after the denial date.
5. DO NOT CALL
phoneUnless you are notifying us that your power is off or you have received a turn-off notice, please refrain from calling to check on case status as it slows down processing time.
You can check your status at myohepstatus.org
Attention- Due to OHEP restrictions, do not submit a new energy recertification application for the upcoming service year ( Service Year = July 1st 2024 thru June 30th 2025) until AFTER July 1st 2024. Any energy recertification applications submitted for next year, before July 1st, 2024 will not be reviewed or processed.
